OTAHUHU CENTRE - 09 270 4088
ONEHUNGA CENTRE - 09 815 6122 | 0800 680 090

Building Financial Capability

Financial Mentoring

Advocacy / Money Issues

Sometimes we all need help from other people, because life is hard. Humans are social beings, we’re not made to do life alone.

Vinnies South Auckland employs advocates who are trained financial mentors – they are here to listen and to support us when we’re going through those tough times. They can help us to get all the support we’re entitled to from Work and Income, Inland Revenue family tax credits, Child Support from ex-partners, Kiwisaver funds and other sources. They can help us get debts under control by helping to negotiate with loan companies to reduce repayments or, in some cases, get some debts written off. Simply putting all our income and costs into a budget can help us to see what has to be done to bring the budget into the black so that we can start saving money for when we need it.

For most of us, housing is by far our biggest cost. Vinnies advocates can help us to negotiate with landlords or banks over rent arrears or mortgage problems, and can provide budget reports that can help us get up the priority list for social housing if we simply can’t afford to rent in the private sector. They are part of local and national networks that are campaigning for more affordable housing and for more socially responsible lending.

Vinnies advocates can’t do everything – they’re not trained social workers, counsellors or immigration agents. But their job is to know who can help with the things they can’t do, and they’re committed to stay with us for as long as we want them. All their work is free because it’s funded by the Ministry of Social Development and by donations.

Vinnies Advocates can help with the many areas including:

ENTITLEMENTS

Ensure you receive what you should from Work and Income, StudyLink, ACC, family tax credits, child support.

EMPLOYMENT

Job search & CV tips.

HOUSING

Budget reports to support applications for public housing and housing transfers, supporting in disputes with landlords and Tenancy Tribunal cases.

BANKING

Opening bank account, reducing bank fees & interest charges, applying for mortgage holidays.

COUNCIL RATES

Applying for rebate or postponement.

BUDGET ADVICE

Getting the best power, phone and internet deals, making ends meet, living cheapily and healthily, how to save for the future.

DEBT

Reducing debt, negotiating debt write-off (if eligible), reducing debt repayments, applying for interest-free and low-interest loans from finance charities, accessing kiwisaver funds for financial hardship or serious illness.

COMMUNITY

Referring for free driver licence courses; connecting to MPs, Lawyers for legal or immigration issues; counselling referrals for personal trauma, mental health, violence, drugs, alcohol and gambling addictions.

Where to find the Vinnies Advocates

Vinnies advocates work at our South Auckland branch at 47 Station Rd, Ōtāhuhu, and at our Onehunga centre at 6A Henderson Place, Onehunga.

Arrange to see an advocate by filling in the form or contact them directly at:

Jordan Cooke (Ōtāhuhu)
Phone: 09 270 4088
Mobile: 027 648 8711
Email: budget@stvinnieotahuhu.org.nz

Simon Collins (Ōtāhuhu)
Phone: 09 270 4088
Email: budget1@stvinnieotahuhu.org.nz

Vavao Leaupepe (Onehunga)
Phone: 09 815 6122
Email: vavao@stvinnies.co.nz

Sue Small (Ōtāhuhu)
Phone: 09 270 4088
Email: manager@stvinnieotahuhu.org.nz

Important FAQ’s

Helpful Resources

Moneytalks

Moneytalks

Moneytalks is a national helpline that can give advice over the phone about money problems, including Work and Income entitlements.
Ring 0800 345 123.
Sorted

Sorted

The Sorted website, run by the Retirement Commission Te Ara Ahunga Ora, has a lot of tips and tools to sort out our finances, including an online budgeting tool.
CAB

Citizens Advice Bureaus

The best place to find out our entitlements in most situations that arise in Aotearoa New Zealand is the Citizens Advice Bureau website section on Your Rights.
MoneyHub

MoneyHub

MoneyHub offers helpful guides on how to make decisions on a lot of financial issues such as loans, credit cards, Kiwisaver, insurances, internet and mobile phone plans and choosing a power company.
Consumer NZ

Consumer NZ

Consumer NZ’s Consumer Rights and Advice section has a lot of useful advice on how to complain about faulty goods and when we can get our money back.

Credit Agencies

All three NZ credit reporting agencies allow us to access our own credit ratings and challenge any errors:

Sorted and the government explain how the credit ratings work and what to do if the ratings agencies don’t correct any errors.

Click on the link to find out more information.

Low-interest lenders

Vinnies advocates work closely with three social enterprises that provide small interest-free or low-interest loans to replace or avoid high-interest debt. Borrowers can also apply for these loans directly at: